Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Section

  • You’ll find almost all the answers to your questions in the easy–to–navigate Help section incorporated into our Web Control Panel. It offers an ever–increasing repository with frequently asked questions and exhaustive instructional articles prepared by our proficient technical support staff.

  • Top quality support service

  • Tutorial Videos

  • We have compiled a collection of instructional video tutorials that detailedly display how to resolve a common issue connected with your Linux web hosting account. You will find the tutorial videos in the Help Center section.

  • Intuitive help center

  • A 1–Hour Ticket Response Time Guarantee

  • We back up all our semi–dedicated servers with a round–the–clock technical support service and a one–hour ticket response time guarantee. Our competent techs will be online around the clock to respond to your questions and to deal with any issue that you may have. Just submit a trouble ticket from the Help section and we’ll reply to you immediately.