Assistance Channels

  • 1 hour ticket response time

  • A 60 minutes Inquiry Answer Warranty

  • Our group of professionals will do their best to answer to your service inquiries within up to 1 hour. If, however, the issue you have experienced demands the assistance of our Admin =Team,= we’ll send the ticket to the administrator on shift and will submit a comment to inform you.

  • Top quality support service

  • Top–class Technical Help And Support Service

  • We offer you 24x7x365 client help through a turbo–fast ticketing solution built into your Control Panel. You can contact us at any time about any of the applications that come pre–configured on the virtual server, such as the chosen Operating System, the server management panel and our custom produced Web Control Panel.

  • Intuitive help center

  • An Educational Help Section

  • In the Web Control Panel that comes gratis with the virtual server, you can discover a useful Help section, that features all you need to be informed on when supervising your web sites and software packages. We have integrated a wide array of how to content articles and video courses that show the standard web site management duties in an understandable manner.