1 hour ticket response
We are dedicated to offering a rapid and proper solution to each technical support ticket sent by a client. Our competent customer care team members will examine your query and will offer you the best solution. We offer a 1–hour response time guarantee for all customer support tickets. In fact, our average response time has proven to be 20 minutes.
A Premium–Quality Tech Support Service
Our client service staff members possess substantial experience in the Linux web hosting market and are proficient enough to come up with a rapid solution to your problem. If, however, the problem at hand is not within the competency of a customer support engineer, the tech support ticket will be forwarded to a developer or system administrator for further investigation.
An Easy–to–Navigate Help Section
In the Web Control Panel you can find an easy–to–browse Help Center section where you can get quick suggestions on how to use our web hosting services. You can get the answers to your questions in the F.A.Q. library, find more suggestions in the web hosting account administration articles or watch our educational video tutorials.