There're a lot of web hosting suppliers out there, but most of them are resellers that have restricted resources, especially when it comes to support. One of the ways to distinguish them is the option to reach the company by phone. The type of support that you can have via this particular method of communication will vary based on the supplier - several of them provide professional phone support, many others offer common and customer support only since some issues are more time-consuming and it is faster and easier to be resolved via a trouble ticket, particularly when the issue needs to be escalated. Still, it's good to find that you can reach your website hosting provider as there are lots of small matters which can be managed efficiently and timely through a phone call, not mentioning that you're able to get additional information for the services before you become a client.

Phone Support in Web Hosting

If you decide to use one of our Linux web hosting, you'll be able to speak with our customer support crew via phone for 14 hrs per day. We will help you choose the ideal plan for your web sites since we think that it is better to discuss such matters with a live person. In case you already own an account, we can assist you with all sales/billing questions as well as general matters, even with some technical situations that don't involve a long time or escalation to an administrator as it will be more appropriate to open a ticket for time-consuming matters and have the entire correspondence in a single place. We now have telephone numbers in the US, the United Kingdom and Australia, so you'll be able to call the one you prefer and talk to our agents.

Phone Support in Semi-dedicated Hosting

With 14 hours-a-day telephone support, you can be certain that there is always somebody to assist you if you have any queries about the semi-dedicated server plans that we offer. Whether you want to find out more about our packages, you have a billing issue or some general issue, you can give us a call. Despite the fact that some more complex problems may need a ticket so as to give some time to our technical support team to investigate, we can help you with various tech questions on the phone as well, saving you time and efforts. Since we have data centers on three continents - in the United states of America, the United Kingdom and Australia, we have local phone lines in these countries as well. If you are in another country, we also have an international number where you'll be able to get in touch with us.